Privacy Notice

1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?

Riverside Church, Taunton, is the data controller (contact details below). This means it decides how your personal data is processed and for what purposes.

3. We may collect, use and transfer different kinds of personal data about you, including:

Name, username, title, date of birth, gender, photograph, or any other information that you provide to us.
Contact data, including address, billing address (if you choose to donate on-line or pay for any service via our website), email address and telephone numbers.
Financial data, including bank account and payment card details (if you choose to use on-line giving or payments via our website).
Transaction data, including details about payments to and from you and other details of events, products or services you have purchased from us or gifts you have donated to us via our website.
Technical data, including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

4. How do we process your personal data?

Riverside Church, Taunton, complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data. Personal data held on www.riversidechurch.co.uk is used for the following purposes:
To administer membership records, including records of groups that you belong to within the church.
To inform you by email of news, events, activities and services running at Riverside Church.
To administer any payment or donations you may make to Riverside Church via our website.

5. The legal basis for processing your personal data on the website is consent.

6. Who will have access to your information?

Church members
You have control over who is able to access specific items of information. By default your personal information will be visible to other authenticated users of the site. You can change these settings from your personal profile page (My Area). Your information will be used to build the online address book and show your birthday in the Riverside Church calendar.
Guests who are not church members
Personal details of those using Riverside Church website to sign up for an event, for example, will be held by consent which is requested at the time of registering. Personal details held in this way are used only for the purpose stated, are not passed on to any third party, and are only accessible by website administrators, not church members.

7. What else you should know about privacy

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or internet cafe. You as an individual are responsible for the security of, and access to, your own computer. Please be aware that whenever you voluntarily disclose personal information over the internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your usernames and passwords and any account information. Please be careful and responsible whenever you are using the internet.

Other Websites
Our site may, from time to time, contain links to and from other websites and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Use of cookies by Riverside church

In common with most other websites, we use cookies. A cookie is a small piece of text sent from a website and stored in your web browser. The cookie can be retrieved by the website the next time you return to the website, so that the website can, for example, remember your saved preferences. By continuing to use this website you agree to us placing cookies on your computer. Most web browsers accept cookies by default, but you can change these settings to prevent this if you wish. You should consult the documentation of your web browser for advice on how to do this.
Cookies used on this website

ASP.NET_SessionId
This holds an ID to identify your session. It is deleted when you close your browser.

InsightUserAuth and InsightUserAuth_authenticated

These cookies are used to determine whether or not you are logged in to the website.

CookiesNotificationSeen_
This cookie is set when you dismiss the notification message about our cookies policy so that the message is not displayed in future.

9. Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with other members of the church in order to carry out a service to other church members or for purposes connected with the church. We do not share your data with third parties outside the church without your consent, except where required to do so by law, or to protect members of the public and other church members from serious harm.

10. How long do we keep your personal data?

If you leave Riverside Church, we will delete any personal data that we hold on the website.

11. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: - The right to request a copy of your personal data which Riverside Church, Taunton, holds about you. The right to request that Riverside Church, Taunton, corrects any personal data if it is found to be inaccurate or out of date; The right to request your personal data is erased where it is no longer necessary for Riverside Church, Taunton, to retain such data; The right to withdraw your consent to the processing at any time The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing; The right to lodge a complaint with the Information Commissioners Office.

12. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

13. Contact Details

To exercise all relevant rights, queries or complaints please in the first instance contact the Riverside Church Office on 01823 325308, email office@riversidechurch.co.uk, or at Riverside Church, The Exchange, Hamilton Road, Taunton, TA1 2EQ.

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF. 17 April 2019

Hello and welcome to our church. If you are a new visitor, we have a page for you to get to know us and learn more about planning a visit.
Click here to see more.

Visitors click here

Planning your Visit

A Warm Hello

The following information is specifically for those planning a visit, so that you know, beforehand, what to expect on a Sunday morning.

Where and When

We meet at the Church Building (details here) for our Sunday Service starting at 10:30am. For your first visit, we recommend arriving 10-15 minutes early to ensure you get a parking space and find somewhere to sit before the service begins. When you arrive, you should be greeted by someone on our Welcome Team who will be wearing a Welcome lanyard.

We serve tea, coffee and biscuits after the service. We hope you have time to stay a while as it's a great way to meet people. All refreshments are free.

Accessibility: There is wheelchair access, and a sound loop for anyone who needs it. Please let one of the Welcome Team know on your arrival and they will help you to get set up. There are disabled toilets in the main foyer.

Our Service

The main service begins at 10:30am with a warm welcome from one of our team members. Then follows a time of sung worship, led by our band or streamed worship. We typically have 4 or 5 songs lasting approximately 30 minutes. Sometimes a person might pray out loud or read a small passage from the bible. Sometimes people share things that they believe God is saying to the whole church family. This might seem strange the first time you hear it but it’s all part of our connecting with God. We then share news and notices, usually about what’s going on in the life of the church. We will then share an encouraging bible based message that we can apply to our everyday life. We value the presence of God and creating space to encourage one another so there is always an opportunity to receive prayer at the end of the service.

images: Services

What about my kids?

We have a great programme lined up for primary aged kids:

Creche (0 months to 3 years). Children under 6 months are welcome but must be accompanied by their parent/grown-up at all times.
RiverKids (4-11 years)
RiverKids is a group for primary-school aged children based around Bible stories, prayer and worship as well as discussion, games, craft and other activities. Once a month the children will take part in CATS (Creative Arts Training School) where they will use songs, dance and musical instruments to praise God in a creative way. Each Sunday the children are invited to participate in a time of worship with the whole church through singing and/or dancing with ribbons and flags before the RiverKids leaders take them out for their activities.
Children stay with their parent or grown-up at the start of the service for the welcome, songs and notices. We really value worshipping God all together as a family. At the end of the notices someone will announce that it’s time for the younger members to go to their various groups. You will need to go with your children to their groups and register them as part of our child safety policy. Whilst you are dropping your kids off at their groups, we pause to take time to chat to someone sitting near or next to us, giving folk a chance to come back before the sermon begins.

The kids group activities vary depending on the age but usually there is a friendly welcome, bible stories, testimonies, praying, music, craft, drama, fun games and free play. Please pick your children up as soon as the service finishes.

Getting Connected

Small Groups

While Sundays are a great way to meet new people, it is often in smaller gatherings that you can really get to know someone. Being part of one of our small groups allows you to make new friends, share together and support each other. We have a variety of groups that meet throughout the week, some afternoons and some evenings. We can put you in touch with a leader who will be more than happy to give you information on how to connect with a small group.

Serving and Volunteering

If you want to get involved in the life of the church and help us make Sundays run smoothly, you can sign up to serve on a team.

Other Ministries

We also run the following ministries:

Messy Church
BBQ & Prophetic Encouragement
Coffee & Connect

Get in touch with us to plan your visit

If you would like to come and visit the church beforehand you are more than welcome! Get in touch and we can arrange a time that suits you.

Name:

Telephone:

Email Address:
Comments / Questions or anything you would like to say?

Next, we will contact you by email to say hello and help arrange anything necessary for your visit.